Privacy Policy
Last Updated: 29 September 2025
Move Eat Play (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, and resources.
Information We Collect
We may collect the following types of information:
Personal information: name, email address, phone number, billing details.
Account and transaction information: purchases, course access, and coaching interactions.
Health-related information (if voluntarily provided): details about your health history, lifestyle, goals, or fitness/nutrition status that you share with us to personalize coaching and program delivery.
Technical information: browser type, device type, and IP address (collected automatically for site functionality).
How We Use Your Information
We use your information to:
Provide coaching services, courses, and digital downloads.
Process secure payments via Stripe.
Communicate with you regarding your purchases, resources, and program access.
Improve our website and services.
Use health-related information you provide to personalize coaching, courses, and program recommendations.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third parties only as necessary to deliver services (e.g., payment processors like Stripe).
We may disclose information if required by law.
Health-related information is never shared with third parties, except as required by law.
Data Security
We use secure, industry-standard measures to protect your data. However, no online system can be guaranteed 100% secure, and you acknowledge you use our services at your own risk. Sensitive information (such as health status) is treated with extra care and only accessible to Move Eat Play coaches involved in delivering your services.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Health-related information is retained only as long as you are an active client or as required for legal/contractual obligations, then securely deleted.
Your Rights
You have the right to:
Access, update, or correct your personal information.
Request deletion of your information (subject to legal and contractual obligations).
Withdraw consent to receive communications.
You may request deletion of health-related information at any time, subject to legal obligations.
Cookies & Tracking
Our website may use cookies or similar technologies to improve user experience. You can disable cookies in your browser, but some features may not function properly.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
Children’s Privacy
Our website and services are not directed toward children under 18. We do not knowingly collect information from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
Questions about this Privacy Policy? Contact us at:
📧 info@moveeatplay.ca | 📞 1-613-922-6857